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FAQ

DO YOU OFFER REFUNDS?
Due to the basis of our business we DO NOT accept exchanges or refunds. When placing an order, please make sure you choose the correct lengths, texture and origin you wish to order.

HOW LONG DOES ORDER PROCESSING TAKE?
Please allow 3-5 business days for your order to be processed. Your order will then be shipped once processing has been completed at which time you'll receive an email notification with your tracking number. (Please allow 5-10 days for processing & shipping). For SEZZLE orders processing time is 7-10 business days and then your order will ship.

ARE YOUR EXTENSIONS 100% VIRGIN?

Yes, we offer 100% virgin, unprocessed, top grade hair. Our Diamond hair is cut from one donor, which will last you 2+ years with proper care and our Platinum hair is cut from 2 different donors and will last 1+ year with proper care. 

HOW MANY BUNDLES ARE RECOMMENDED FOR STYLING?
The amount of bundles need is based upon the desired look your trying to achieve. For a full look, 3 bundles is usually required for hair up to 18 inches. Lengths over 20 inches we recommend at least 4 bundles or more for a more fuller look.

DO FANCII FOREVER EXTENSIONS SHED OR TANGLE?

Our extensions are 100% Virgin Human hair therefore there is very minimal to no amounts of shedding. Our extensions DO NOT TANGLE!!

HOW LONG DOES FANCII FOREVER EXTENSIONS LAST?
Our Diamond extensions can last for more than two years and our Platinum hair last for more than one year both depending on the way you care for the hair. We recommend co-washing the hair with non-sulfate shampoos and conditioners for long lasting wear of our hair extensions.

CAN I COLOR MY FANCII FOREVER EXTENSIONS?
Yes you can. Because our extensions are virgin human hair it come in the natural 1B color but please feel free to color, however we recommend you have a professional do this to prevent damage. 

CAN I APPLY HEAT TO MY FANCII FOREVER EXTENSIONS?

Yes!! Our extensions can be flat iron and curled. Not to worry, our curly textures, if straightened will revert back once washed. 

CAN I MAKE CHANGES TO AN ORDER?
If you notice an error made on your end in regards to a placed order, please email or text (919-438-0609) us immediately! If your order has already been processed, we won't be able to change it. Please see our CONTACT page.

DO WE SHIP INTERNATIONALLY?

Yes, we now offer International Shipping

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**We are not responsible for any lost/damaged/stolen packages**

 

 

 

 

            

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